Proporcionando más información y más opciones para cada llamada que realice y reciba,La integración de Yeastar IP-PBX con CRM & CTI aumenta la productividad de su comunicación telefónica.
CRM is widely deployed in the business world to manage a company’s interaction with customers and its sales prospect. Another thing that the business world can’t live without is the phone system, which provides vital communication links to enterprises. Merging the two achieves the best performance of both.
Yeastar IP-PBX is CRM-friendly and supports for integration with popular CRM solutions with access to Asterisk Management Interface (AMI). The open API allows third party application to be integrated with Yeastar IP-PBX. More CRM support on S-Series VoIP PBX will be coming soon.
Features Supported
Click to call, transfer, and hang up directly from CRM screen
Optimize agent performance and call center operations
Call pop-up with customer records presented
Take notes of your calls
Keep detail records of your call history
Benefits
Enhance relationships with customers
Boost business growth and performance
Improve productivity and collaboration
Maximize efficiency and profitability
Gain insight and visibility
Supported CRM
See what CRM can be supported for better business outcomes.
Supported CTI
See what CTI can be supported for better business outcomes.