Yeastar Certified Technician (YSCT) course is intended for those who need the basic knowledge of Yeastar PBX usage and who will perform basic technical services for Yeastar PBX. This course consists of 3 independent course series, covering all basic information on the configuration & management of Yeastar P-Series PBX System and S-Series VoIP PBX. By passing either course series, you get a YSCT certificate.
P-Series PBX Models Introduction
Telephony Modules and Expansion Boards
Hardware Installation
Set IP Address with NFC
System Network, Date and Time, and System Prompt
IVR
Queue
Ring Groups
Group Voicemail
Conference
Speed Dial
Call Recording
CDR
Extension Settings: Add Extensions, SIP Terminals and IP Auto Provisioning, User Role
Trunk Connection
Call Routing
Business Hours and Holidays
Linkus Web Client Overview
Contacts & Phonebook
Extension Group & Operator Panel
Instant Messaging
Call Center Solution
Video Conferencing
Subcription Plan
Introducing P-Series PBX Software Edition
Deployment on VMware
Deployment on AWS (Amazon Web Services)
PBX System Basic Settings
Group Voicemail
IVR
Ring Groups
Queue
Conference
Speed Dial
Call Recording
CDR & Reports
Extension Settings: Add Extensions, SIP Terminals and IP Auto Provisioning, User Role
Trunk Connection
Call Routing
Business Hours and Holidays
How to Upgrade PBX Firmware
How to Perform System Reboot＆Reset
How to Use Troubleshooting Tool
Linkus Web Client Overview
Contacts & Phonebook
Extension Group & Operator Panel
Instant Messaging
Call Center Solution
Video Conferencing
P-Series PBX Models Introduction
System login
Password and Account
Date and Time & Network Settings
System Prompt
Extension Settings
Phone Auto Provisioning
Ring Groups
Queue
IVR
Conference Calls
Pickup Group
Paging/Intercom
Speed Dial
Trunk Connection
Outbound Call Control
Inbound Call Control
Time Conditions
Send and Receive Fax
Call Recording
CDR and Recordings
User Permission
Event Center
Linkus UC Solution
Yeastar training services are organized in flexible formats. You could choose highly-interactive instructor-led webinar or self-paced online video training at your preference.
Reach and interact with Yeastar training experts at home, office, or anywhere at your convenience. Check the schedule, learn, and get certified.
Get the most with highly interactive traditional in-class hand-on training. Learn with other attendees, Yeastar training experts or our authorized training partners.
Train yourself with completely free, self-paced, well-crafted video tutorials. Take the course you need and advance your career anywhere anytime.
30 choice questions
60 mins time limit
70% for passing score
3 chances in total (Need to retake the course if you fail 3 times.)
*You will be certified as Yeastar Certified Technician after you have completed the training course and pass the exam. This certificate is valid for 3 years and can be renewed by retaking the exam.