P-Series Updates: AI Receptionist, Custom Call Report and More

The AI Receptionist, released with the P-Series V23.3 BETA, marks a significant expansion of our AI capacities. This update reinforces our commitment to the ongoing integration of practical AI into modern communications. Beyond AI, this version also introduces Custom Call Reports for deeper data insights, Onsite Proxy for secure remote phone connection, and Multi-Client Linkus Login for a truly flexible work experience.

Table of Contents

• Upcoming Live Demo Webinar
• P-Series PBX V23.3 BETA Features

          AI Receptionist

          Linkus Multi-Client Login

          Additional Optimizations

• YCM Updates (For Partners and Resellers)

         AI Capacity Subscription New Support

         Enhanced Sub-level PCE Management

• Related Resources

         V23.3 BETA Features Configuration Guides

         Newly Supported Phone Models (Aug 1 – Sep 9)

Join Our Live Demo: New Features Walkthrough & Your Questions Answered!

We are hosting a special live stream session to showcase the V23.3 BETA updates and provide an in-depth look at our latest AI Receptionist and Management enhancements.

 

You can see the new features in action! Beyond the live product demonstrations, this session offers a direct Q&A and interactive discussion with the Yeastar team. It’s the fastest and most intuitive way to get your questions answered and see how these tools work for your business.

• Date: April 9, 2026
• Time: 9:00 AM (GMT)

 

Don’t miss out! Be sure to hit the “🔔Notify Me” button below or add the event to your Google Calendar so you’ll be alerted the moment we go live. We look forward to seeing you there!

 

P-Series PBX V23.3 BETA Features

Before diving into the details, watch our “What’s New” video for a quick guide to all the latest features!

 

AI Receptionist

The AI Receptionist is available in the P-Series Phone System Cloud Edition and Software Edition, leverages advanced Natural Language Processing (NLP) to transform how businesses handle inbound traffic. Beyond simple automated greetings, it can engage in context-aware conversations, answer calls 24/7, and routes calls with human-like precision.

The AI Receptionist acts as a 24/7 workforce multiplier, eliminating missed leads during after-hours or staffing gaps without increasing headcount. By automating routine inquiries and intelligent routing, it ensures instant customer support while freeing your team to focus exclusively on high-value human interactions. This effectively addresses labor shortages while maximizing operational ROI.

 

Linkus Multi-Client Login

Linkus UC Clients now support simultaneous login across multiple terminals. A single extension can remain logged in across various platforms and devices simultaneously, including the Linkus Mobile App, Mobile App, Desktop, and Web Client, while working seamlessly with your IP phones. This ensures that users remain reachable across all their devices, perfectly meeting the demands of multi-location and hybrid work. Additionally, all client login data is automatically reported to YCM (Yeastar Central Management) for centralized monitoring.

*Requirement: Ensure your PBX system, Linkus Desktop, Web, and Mobile Clients, and the Linkus for Chrome Extension are updated to the latest versions to enjoy seamless multi-client connectivity.

Additional Optimizations

• Enhanced Microsoft Entra ID (Azure Active Directory) Integration :
  • Simplify Integration Process: Instead of manually generating and copying Application IDs and Secret Keys to complete the integration work, admins can now simply authorize the official Yeastar public application to automatically handle the application registration and permission setup.
  • Support to edit extension information directly from the PBX after the integration is active.
• Remote Control of Linkus Mobile Client: P-Series PBX now extends its CTI capabilities to support remote control of Linkus Mobile Clients directly from Desktop/Web Clients or embedded extensions (Teams/Dynamics 365) for seamless call handling. This is in addition to our existing CTI support for controlling phones via Linkus Web and Desktop C Refer to the User Guide for more details on the full CTI solutions.
• Customize F1-F12 keys as functional hotkeys on Linkus Desktop Client

 

 

YCM Updates (For distributors & resellers)

Yeastar Central Management (YCM) is a remote management platform for Yeastar PBX systems and gateways. This update, already available for hosted users and coming on April 7 for BYOI deployment. Read on to explore the latest features.

 

AI Capacity Subscription New Support

For P-Series Cloud & Software Editions users, AI Transcription (Call Transcription & Summary) and AI Receptionist features offer flexible capacity subscriptions. If the initial minutes included with the PBX are exhausted, users can extend their AI usage via two methods based on their specific needs:

 

Enhanced Sub-level PCE Management

YCM now provides granular control over P-Series Cloud Edition (PCE) quotas and streamlined management for multi-tier partnerships.

• YCM users can now set a maximum creation limit for Hosting and Reseller packages to strictly manage the number of PCE instances each sub-user can create.
• Users can now create PCE instances directly from a sub-user’s perspective for simplified “on-behalf” setup.

”We needed an innovative product that would remain compatible and provisionable with our existing NEC (Philips) equipment. Yeastar system has proven to be excellent.———–Ospedale Piacenza.”

Related Resources

PBX V23.3 BETA Features Configuration Guides

Step-by-step instructions for:

• AI Receptionist
• Custom Call Report

Newly Supported Phone Models (Aug 1 – Sep 9)

Vendor	Phone Model
Unify	OpenScape CP200
Cisco	7925, 7945, 7962, 7811, 7841, 7851, 8865, 8851, 8861, 6921, 6941, 6961, 8941, 8945, 8961, 9951, 9971
Fanvil	A212, A12V, W620W

Check the auto-provision support list for 500+ IP phones.