Academy – Yeastar Certified Cloud Associate

Yeastar Certified Cloud Associate

This course is designed for those who are new to hosting Yeastar Cloud PBX, and who will perform basic technical service for Yeastar Products for end-users or need the knowledge of their use and functionality. In this course, you will learn how to configure, manage and maintain Yeastar Cloud PBX (Instance) at a basic level.

Course Outline

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Take the Exam

  • Part 1 Yeastar Cloud PBX Intro
  • Part 2 Basic Configuration
  • Part 3 Call Control Settings
  • Part 4 Basic Management

Part 1 Yeastar Cloud PBX Introduction

  • Introduction of Yeastar Cloud PBX Component
  • Yeastar Management Plane (YMP) Setup
  • Create Instances
  • Manage Instances
  • Instance Activation

Part 2 Basic Configuration on Instance

  • Password and Account
  • Update System Prompt
  • Date and Time
  • Set Extensions
  • Auto-Provisioning
  • Activate Linkus for Extension Users
  • Welcome Email
  • Chat Function
  • Linkus Client Demo Display

Part 3 Call Control Settings

  • Trunk Connection
  • Outbound Call
  • Dial Pattern
  • Time Condition
  • Inbound Call
  • DID
  • Auto-Clip
  • Sip-Trunking
  • Integration with Yeastar TA/TE/TG Gateways

Part 4 Basic Management on Instance

  • IVR
  • Ring Group
  • Call Parking
  • Paging Group
  • Monitor Mode
  • Speed Dial
  • Call Back
  • Send and Receive FAX
  • Voice Prompts
  • User Permission
  • Basic Maintenance

Get Trained with Diverse Training Platforms

Yeastar training services are organized in flexible formats. You could choose highly-interactive instructor-led online webinar or self-paced online video training (coming soon) at your preference.

Webinar

Reach and interact with Yeastar training experts at home, office, or anywhere at your convenience. Check the schedule, learn, and get certified.

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Online Self-training

Get the most with highly interactive traditional in-class hand-on training. Learn with other attendees, Yeastar training experts or our authorized training partners.

Coming Soon

YCCA Certification Exam

  • 30 choice questions
  • 60 mins time limit
  • 70% for passing score
  • 3 chances in total (Need to retake the course if you fail 3 times.)

*You will be certified as Yeastar Certified Cloud Associate after you have completed the training course and pass the exam. This certificate is valid for 3 years and can be renewed by retaking the exam.

Take the Exam